Shipping & Returns

SHIPPING

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts: 

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent out within 24 hours after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Delivery after processing and leaving the warehouse usually takes about 2-3 business days to arrive at their destination but can take longer from time to time and in most cases it also arrives earlier than the specified period. Your patience is highly appreciated.

Standard Shipping Times (Updated for COVID-19)

Free worldwide shipping on all orders over €50/$60/£65 (Shipping to the Netherland and Belgium is free on all orders)

Netherlands and Belgium: 7-15 Days. 

USA and CANADA: 10-20 Days

Australia and New Zealand: 10-20 Days

Europe: 10 - 20 Days

Rest of the World 10 - 20 Days

Disclaimer: The days mentioned above are business days. Packages are not labeled as duties paid, however, most regions do not need to pay duties. If you are unsure, please contact your customs office regarding these fees. Avenue Bags is not held responsible for these fees. Please note that your customs office may delay the arrival of your package. Be sure to contact them if this is the case. 

CARRIERS

The carrier that will deliver your package, will depend on your local post carrier in your Country. A few of the carriers are the following:Blank Shipping Partners

 

RETURNS

Avenue Bags accepts returns on all products for any reason. Just as long as item & packaging is returned in perfect condition.

Returns or exchange items are accepted up to 30 calendar days after receiving your order.

This is how it works:

  • If you want to return your order for a refund or replacement, please contact us at: info@avenuebags.com – Please note your order number and which products you are going to return. Our support team will help you with the process and will make sure you get your refund or replacement as soon as possible.

Do I need to pay for the return?
We have free returns with PayPal. Didn’t pay with PayPal? Then you are responsible for the return costs.

Want to return shipping refunded when you used PayPal on our website? Just click here to activate the Paypal Service.

If you have any additional question, we will be more than happy to assist you. Please contact us and we will answer within 24 hours